Constantine puts customer satisfaction above all else. We are responsible for the products we manufacture throughout their entire lifecycle...from when the order is placed, through the carpet's installed life, and its reclamation...and everything in between. Our team makes you and your needs their top priority and will address concerns and offer you and solutions to every situation that arises.
Design
Our extensive knowledge of every aspect of carpet design is at your disposal. Constantine's state-of-the-art design department can work with clients to ensure the proper aesthetic and performance standards for a particular job. Our design services include custom strike-offs and custom color work. The custom color program is extremely flexible and can be tuned to fit your needs. Custom strike-offs are a great medium for evaluating a custom product.
Constantine can adjust all aspects of a specification to meet your needs. We offer several backing options to suit any kind of job. We can adjust face weights and yarns to hit budgets by reducing cost without sacrificing aesthetics or performance. Most of our products can be tufted with post-industrial recycled fiber to meet environmental requirements.
For questions, minimums, or more information, call your sales representative.
Project Management
Constantine is a total floor covering company. We can support and facilitate every aspect of a job from disposal and recycling of old carpets, to delivery and installations of new ones. Constantine can keep a close eye and ensure everything goes smoothly. Our reclamation program ensures that nothing ends up in a landfill. We can provide approved installers and in-house technicians on the job site to ensure installations go smoothly. Our technical teams understand our products like no one else and can ensure that you get the very best installation. We are a flexible, dynamic organization that can cater to the specific needs of your individual project.
For more information contact Elsie Carney @ 1.800.308.4344 ext.1147.
Customer Service
The “best product” commitment starts with us but it ends with you. Whatever your needs, we will work to meet them. Without total customer satisfaction we are not successful. Constantine's professional customer service representatives are located on site at our manufacturing facilities and understand every aspect of the production and delivery process. Our customers get live individual attention, and don't get put into a call center cue.
For assistance please call 1.800.308.4344 ext. 3.
Technical Services
Constantine employs a team of individuals highly trained in every aspect of carpet installation and maintenance. Our technical service team includes a group of certified installers, flooring maintenance professionals, and post-installation technical support personnel across the country. Our technical teams understand our products like no one else and can ensure that every aspect of an installation, from project start-up to completion, goes smoothly. Constantine's technical service team has written and developed the exclusive methods required for the preparation, installation, and maintenance of our carpets. We want to be sure that you get the very best installation while helping you develop an efficient and effective maintenance program.
For more information, please contact Elsie Carney @ 1.800.308.4344 ext.1147.
Quick Ship
Constantine offers a wide assortment of our most popular colors and styles for almost immediate shipment. Our Quick Ship program allows for a convenient two week shipment on Constantine's best selling styles and colors, giving you the flexibility you need in a time sensitive situation.
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Quick Ship details (pdf)
Please contact your local sales representative for more information.
Reclamation
We believe that environmental stewardship, in any capacity, is a positive initiative. However, we also believe that sponsorships and contributing to environmental programs is not a priority over being responsible for what we create. As a manufacturer we believe our obligation is simply to take full responsibiIity for the products that we manufacture. We work hard to assure that in the manufacture of all of our flooring products no waste is going to landfills and all cuttings, overage, shear lint, cones, etc. are all recycled. It only makes sense that we would then take as much care with what happens to our carpets after they have been used.
Constantine's CON-tinuum™ Reclamation Program guarantees that no Constantine carpet will go to a landfill at the end of its useful life. And you know what the best part is? There aren't loop holes that we have built into the program to make it hard to qualify.
Please contact your local sales representative for more information.
Mill Tours
Mill Tours are offered as an exclusive experience for Constantine clients to see our innovative products and processes in ways one could not otherwise. Here, Constantine provides an intimate view of our patented tufting technology and environmentally efficient manufacturing processes. Manufacturing begins in Dalton, GA at the yarn twisting and heat setting facility. The process continues with Constantine's unique Multiple Yarn Infusion™ and Precision Loc™ tufting technology, concluding with dyeing, shearing, and finishing in Calhoun, GA. Product presentations are conducted in our corporate showroom to complement the information gathered touring the facilities.